Privacy Policy

Last Updated: October 2024

1. Introduction

Welcome to Supportly. We respect your privacy and are committed to protecting the personal data and business information you share with us. This policy outlines how we handle your data when you use our monthly support services.

2. Information We Collect

  • Account Information: Name, email address, billing details, and WhatsApp number.
  • Task Data: Content, files, passwords (if shared via secure one-time links), and instructions provided for specific tasks.
  • Communication: Chat logs via WhatsApp and email to ensure quality control.

3. AI & Data Usage

Supportly uses Artificial Intelligence to assist in completing tasks. By using our service, you acknowledge that:

  • Anonymized data may be processed by third-party AI models (e.g., OpenAI) to generate content or analyze text.
  • We do not use your confidential business data to train public AI models.
  • Human experts review all AI outputs before delivery to ensure accuracy and privacy.

4. Data Security

We implement industry-standard security measures. Files are stored on encrypted servers. Passwords shared for tasks are deleted from our systems immediately after the task is completed or stored in an encrypted vault if recurring access is required.

5. Contact Us

If you have questions regarding this policy, please contact us at blendbuildn@gmail.com.